FAQ

Processing time

  • Please note all orders are made to order and for that reason all orders in free economy shipping will be shipped within 5 business days. Expect to be delivered in 1-2 weeks. 

How can I contact Double B Custom Designs?

  • For any questions please email us at doublebcustomd@gmail.com

Does Double B Custom Designs accept returns?

  • No, All sales are final due to items being custom made unless there is a mistake on our end and then of course a refund will be issued! Please email doublebcustomd@gmail.com for any concerns!

Request for custom embroidery design 

  • We do offer fulfillment of requested personalized embroidery designs. Please contact us through email at doublebcustomd@gmail.com
  • Send description of desired product, in addition with the image or text that will be embroidered.